Teal Color Glass Container

FAQ – IKOO Glass Food Storage Vacuum Seal Containers

Q1: Do you support OEM and ODM customization?
A: Yes, we offer full OEM/ODM services including logo printing, customized packaging, and product design support.

Q2: What is your minimum order quantity (MOQ)?
A: Our standard MOQ is negotiable depending on size and customization requirements, usually starting from 500–1000 sets.

Q3: Where is your factory located?
A: Our factory is located in China with convenient access to major export ports for fast international shipping.

Q4: What certifications do your products hold?
A: Our containers meet international food safety standards such as LFGB, FDA, and can pass third-party testing if required.

Q5: What is your production capacity?
A: We can produce thousands of sets per day, ensuring stable supply for bulk orders.

Q6: What is the lead time for bulk orders?
A: Standard production lead time is 25–35 days after order confirmation.

Q7: Can I request samples before placing a bulk order?
A: Yes, we provide samples for quality evaluation. Sample charges can be refunded after bulk order confirmation.

Q8: Do you have a factory audit or video tour available?
A: Yes, we can provide factory audit reports, certificates, and video tours of our workshop and sample room upon request.

Q9: Which markets do you export to?
A: We export worldwide, including North America, Europe, Southeast Asia, and the Middle East.

Q10: What are the main advantages of your containers?
A: Our containers are leak-proof, vacuum-sealable with a vent, heat-resistant up to 560℃, freezer-safe, and designed with large straight walls for maximum storage capacity.

Q11: Can your glass containers be used in ovens and microwaves?
A: Yes, the glass body is oven- and microwave-safe. The PP lid should be removed before heating.

Q12: Are your products dishwasher- and freezer-safe?
A: Yes, they are dishwasher-safe for easy cleaning and can be used safely in freezers down to -40℃.

Q13: What customization options do you offer for packaging?
A: We provide gift boxes, color boxes, and open-stock packing. Packaging can be fully customized with your branding.

Q14: Can you add our company logo to the product?
A: Yes, we can add your logo on the lid, glass body, or packaging depending on your branding preference.

Q15: How do you ensure product quality?
A: We conduct strict quality inspections at every stage of production, and all containers undergo leak-proof and temperature resistance testing.

Q16: Do you offer after-sales support?
A: Yes, we provide technical and customer support after delivery, and we welcome feedback for continuous improvement.

Q17: What industries or buyers are your products suitable for?
A: Our glass food containers are ideal for homeware brands, supermarkets, e-commerce platforms, kitchenware distributors, and promotional gift suppliers.

Q18: How do you handle shipping and logistics?
A: We work with reliable freight forwarders and can arrange sea, air, or express shipping according to buyer requirements.

Q19: Do you provide eco-friendly or sustainable packaging options?
A: Yes, we can provide recyclable and eco-friendly packaging solutions upon request.

Q20: Can you support mixed orders with different shapes and sizes?
A: Yes, we can combine rectangular, square, and round containers in one order to meet market demand.

IKOO GLASS

Your Innovation-Led Global Full-Chain Partner

IKOO GLASS (Shijiazhuang Far East Import & Export Trading Co., Ltd.) is a globally renowned innovative solutions provider for kitchen and dining glassware, specializing in the R&D and manufacturing of high borosilicate glass products for 17 years. Leveraging its strengths in "innovation-led R&D, eco-sustainability, and global full-chain service" ,the company has rapidly emerged as a new industry benchmark. With products that excel in acid resistance, alkali resistance, and extreme temperature resilience, lKOO GLASS has exported to over 80 countries worldwide, achieving cumulative sales exceeding 272.8 million units. The company has earned the trust and strategic partnerships of 30+ Fortune Global 500 giants, including Walmart, Costco, Carrefour, and others, through rigorous quality standards certified by 1S09001, FDA, FSC, and 20+ international certifications and factory audits. lKOO GLASS holds 687 patented technologies and has won 20+ prestigious international awards such as the iF Design Award and GOOD DESIGN. Annually launching over 100 new products, it continuously leads functional upgrades and consumer trends. As an environmental pioneer, lKOO GLASS adopts 100% recyclable materials and has innovated carbon reduction technologies to cut production emissions by 30%, actively advancing sustainable development. Additionally, IKOO GLASS has established a cross-continental flexible supply chain system, ensuring every stage from R&D to production and delivery operates with high efficiency and precision to meet client demands. IKOO GLASS not only delivers high-quality glassware but also reshapes life experiences through innovative technology and artistic design, empowering global partners to capture market leadership!